Remote Content Jobs · Content Management

• Create and refine CX content aligned with Roadie’s voice and style, ensuring clarity, consistency, and strong customer self-service outcomes.
• Partner with Product, Marketing, and Legal teams to ensure accurate, up-to-date resources and approvals for external-facing content.
• Manage content requests, maintain knowledge bases, and optimize search experience using Salesforce features.

Roadie, a UPS company, is a logistics and delivery platform providing unmatched delivery coverage across 97% of U.S. households. With a network of over 310,000 independent drivers, Roadie offers flexible delivery solutions and a remote-first culture with unlimited PTO.

• Plan, write, edit, and publish high quality content across various channels.
• Maintain a consistent voice and style, refining content guidelines as the brand evolves.
• Optimize content for SEO and accessibility, using performance data to improve future work.

Breezy is a company that offers recruiting software. Currently, I have no information about the size or culture, but they seem to be fast-paced.

• Develop and manage content plans based on SEO analytics, audience needs, and market trends.
• Review, fact-check, and refine content to ensure consistency with the brand’s Tone of Voice and Google’s E-E-A-T standards.
• Manage remote writers and freelancers: sourcing, onboarding, assigning tasks, managing deadlines, and providing constructive feedback.

BetterMe is a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. They build what makes people better and keep challenging themselves to inspire others. Over the past two years, the BetterMe team has doubled in size.